Frequently Asked Questions

  • Do you offer free estimates?

    Yes, F & F Heating and Air provides free replacement estimates for HVAC system installations. Our licensed technicians will assess your home and provide transparent pricing for your new system needs.

  • Are your technicians licensed?

    Yes, all F & F Heating and Air technicians are fully licensed and insured. We're a veteran-owned, family-operated company with 18 years of experience serving Northwest Florida's HVAC needs.

  • Do you provide emergency service?

    Yes, we offer 24/7 emergency HVAC services throughout Fort Walton Beach and nearby Gulf Coast towns. Our technicians arrive equipped to repair most system types on the first visit.

  • What's included in maintenance visits?

    Our seasonal tune-ups include filter changes, refrigerant checks, coil cleaning, and safety inspections. These services help prevent breakdowns and maintain peak performance in Florida's demanding climate.

  • Can you install smart thermostats?

    Yes, we install and configure programmable and smart thermostats compatible with leading brands and platforms like Alexa, Google Home, and Nest. We also train homeowners on customized controls.

  • Do you offer military discounts?

    Yes, F & F Heating and Air offers military discounts. As a veteran-owned business serving areas near Eglin Air Force Base and Hurlburt Field, we're proud to support military families.

  • Can you improve indoor air quality?

    Yes, we evaluate indoor air for allergens and contaminants common to coastal Florida. We offer filtration upgrades, UV air sanitizers, and humidity control systems to reduce mold risk.

  • Do you service commercial buildings?

    Yes, we provide full commercial HVAC services including system design, installation, maintenance contracts, and emergency repairs. Our licensed technicians ensure code compliance and minimal downtime for businesses.

  • Can you install ductless systems?

    Yes, we install ductless mini-split systems perfect for additions, older homes, and spaces without traditional ductwork. We offer multi-zone systems tailored to unique floor plans.

  • Do you serve areas outside Fort Walton Beach?

    Yes, we serve Fort Walton Beach and surrounding Gulf Coast communities including Navarre, Destin, Niceville, Crestview, Miramar Beach, Mary Esther, and Wright for all HVAC services.

  • Can I speak directly with the owner?

    Yes, when you call F & F Heating and Air, you get to talk to the owner. We're a locally-owned, family-operated business committed to personal customer service and community relationships.

  • Do you carry diagnostic tools onsite?

    Yes, our technicians carry advanced diagnostic tools for same-day solutions and system testing. This allows us to diagnose issues like refrigerant leaks and thermostat failures efficiently.